Before coming down to the crux of the matter, let us understand what ‘Adware’ is and how does it affect your computer system. In short and simple words, ‘Adware’ is advertising software, which is considered to be a legitimate alternative offered to consumers who do not wish to pay for software. So, when you use that particular software, the advertisement will be displayed on your computer screen in the form of Pop-ups. However, this very adware becomes illegitimate, when it starts keeping the track of your activities that you do while surfing the net, and sells your personal information to other sources. And then, this adware turns to ‘Spyware’, which is harmful and risky, for it leads to a number of threats, such as identity theft, phishing scams, etc. Thus, it should be removed without any further deferral to stay away from the dawning conundrum.
Now, it’s quite obviously asked that why so sometimes Norton Internet Security can’t delete the adware threats? The most common answer to this may come as that the Norton Antivirus set up has become ineffective due to raging technical follies or it has probably got outdated or expired. But having said that, instead of uninstalling Norton Antivirus, you have to update it and run it as usual, if it lists the adware threats in the summary, pen down their names. Afterward, follow the mentioned below steps:
Step 1 Click the name of each threat to open a small box that contains the full path to each offending file. Then close Norton Antivirus.
Step 2 Click Start>Run.
Step 3 Type ‘cmd’ in the text field and click OK. A DOS window will pop up.
Step 4 Type ‘cd\’ and hit Enter key. This will ‘change directory’ to the root of your C: drive: C:>.
Step 5 Type ‘cd ‘ followed by the path to the first of the offending files (eg. ‘cd WINDOWS\Downloaded Program Files’ – note the space after ‘cd’) and hit ‘Return/Enter’.
Step 6 Type ‘dir’ once you get to the directory. You will see a ‘directory’ of all files in the folder. Ensure the offending file has been listed there.
Step 7 Type ‘del ‘ followed by the name of the offending file (eg. ‘del ‘) to ‘delete’ the file.
Step 8 Type ‘dir’ again to list the directory, and then assure yourself that the offending file has gone.
Step 9 Repeat the process from Step 8 until all files are gone if you have more than one file and the remainder are in the same directory.
Step 10 Repeat from Step 5 if you have more than one file and the remainders are NOT in the same directory.
Step 11 Type EXIT and hit return/enter to close the DOS window when all your files are gone.
TAGS : norton.com/setup